RetailCCIS has established long-term, successful partnerships with a variety of employers from the local retail industry. Our decade-long collaboration with Safeway Canada Ltd stands as one example of a highly effective and sustainable partnership between a leading employer and a leading immigrant-serving agency, resulting in the employment of close to 2,000 newcomers to Alberta in a variety of positions.

Contact us to learn how a partnership with CCIS can connect you with qualified and enthusiastic workers to address your hiring needs.


Accessing the pool of talented professionals within Calgary’s newcomer community offers the following benefits:

1Implementation of real diversity strategies.

Skilled immigrants possess talents or accreditation in a variety of fields. Employers can benefit from understanding international credentials and conducting workforce planning that emphasizes the quality of an immigrant’s abilities. 

2Access and gain insight into global and local markets.

Many skilled immigrants speak other languages and have worked outside of North America. Their knowledge of international business practices can help you tap into new local markets and build relationships around the world, as well as serve Calgary and Southern Alberta’s growing multicultural markets. 

6Untapped access to essential talent.

Many skilled newcomers arrive with high levels of education and extensive work experience. They have recognized an opportunity for a new life in Canada and bring to the Canadian workplace openness, adaptability, and positive attitudes toward learning new skills and contributing their expertise to the local labour market. 

3Increase sustainable employment.

Attracting and retaining top talent has more positive long-term impact on relieving labour shortages than short-term expensive tactics, such as escalating compensation and benefit packages. 

4Challenge perceptions about immigrants.

Integrating skilled newcomers to the team helps employers and Canadian-born employees enhance their understanding of the challenges newcomers face, as well as benefit from the diverse experiences and the wealth of skills they bring with them. 

5Enhance your business image and become an employer of choice.

Awards, such as the National Best Employers for New Canadians and many local honours, recognize the good work that employers do to capitalize on skilled immigrant talent and to help newcomers launch their careers here in Canada.


  • Lack of familiarity with international credentials and experience;
  • Preference or requirements regarding Canadian work experience;
  • Concerns about the lack of language proficiency and awareness of Canadian technical terminology and idioms; and
  • Concerns that cultural miscommunications might occur, or that newcomers may not adapt to Canadian business norms.

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Case Study of Safeway Initiative

safewayCanada Safeway established a partnership with CCIS in 2004. Since that time, over 1600 CCIS clients have been employed in various Safeway locations, for a wide range of positions ranging from in-store customer service jobs to positions in the corporate office. In turn, Safeway has benefitted from the wide range of skills and expertise inherent in a culturally diverse workforce.

The partnership between Safeway Canada and CCIS has been instrumental in providing newcomers with employment opportunities that facilitate their successful settlement into Canadian society and integration into the Calgary labour market.

In recognition of the importance of providing immigrants with Canadian work experience and exposure to the community at large, Safeway relies primarily on new Canadians to meet their workforce demands, and occasionally turns to the TFW Program to fill seasonal positions.

Through our partnership, CCIS and Safeway Canada continue to form intercultural connections, tackle cultural prejudices and stereotypes, and offer newcomers opportunities to integrate into the Calgary labour market and the community at large.